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GBS Malaysia Digital Global Business Services Council
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AIR LIQUIDE BUSINESS SERVICES SDN BHD logo

AIR LIQUIDE BUSINESS SERVICES SDN BHD

Category
Ordinary Membership
Membership no.
OMOR-0212
Website
https://my.airliquide.com/

About

FOUNDED IN 1902, AIR LIQUIDE IS A GLOBAL LEADER IN GASES, TECHNOLOGIES, AND SERVICES FOR INDUSTRY AND HEALTHCARE. OPERATING IN 72 COUNTRIES, THE GROUP PROVIDES ESSENTIAL MOLECULES LIKE HYDROGEN, OXYGEN, AND NITROGEN. THEIR ADVANCE STRATEGIC PLAN PRIORITIZES DECARBONIZATION AND LEADERSHIP IN THE ENERGY TRANSITION. TO DRIVE EFFICIENCY, THE GROUP UTILIZES A GLOBAL BUSINESS SERVICES (GBS) MODEL. THIS FRAMEWORK CENTRALIZES BACK-OFFICE FUNCTIONS—FINANCE, HR, PROCUREMENT, AND IT—INTO SPECIALIZED REGIONAL HUBS (E.G., LISBON, KUALA LUMPUR, AND BUENOS AIRES). KEY FEATURES OF THE GBS MODEL: 1) STANDARDIZATION: CREATING UNIFORM GLOBAL PROCESSES TO ENSURE CONSISTENCY. 2) DIGITAL TRANSFORMATION: LEVERAGING AI AND RPA TO AUTOMATE HIGH-VOLUME TASKS. 3) STRATEGIC VALUE: EVOLVING FROM SIMPLE TRANSACTIONAL PROCESSING TO PROVIDING DATA-DRIVEN BUSINESS INTELLIGENCE. THIS MODEL ALLOWS AIR LIQUIDE’S CORE BUSINESS UNITS TO REMAIN LEAN, FOCUSING ON INNOVATION AND SUSTAINABILITY WHILE THE GBS "ENGINE ROOM" HANDLES ADMINISTRATIVE SCALE. THIS INITIATIVE FOCUSES ON "ENGINEERING SIMPLICITY" BY UNIFYING A FRAGMENTED LEGACY LANDSCAPE OF 150 ENTITIES AND MULTIPLE PAYROLL VENDORS. BY REPLACING ADMINISTRATIVE INEFFICIENCIES WITH A STREAMLINED SYSTEM, THE GROUP SHIFTS ITS FOCUS FROM MANAGING OPERATIONAL COMPLEXITY TO DELIVERING HIGH-VALUE, DATA-DRIVEN GBS EXCELLENCE.

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